I purchased a medium mattress and wish I ordered the firm. For the expense I have to say this mattress was excellent in comparison to other mattresses. It was sleeping on a cloud; the med. was just too soft for my left hip. The company was superb with the return/refund policy and offered a firm mattress topper prior to return. I would suggest taking up this offer to anyone who is having problems within the first two months (soft topper for firm mattress), I called too late and felt it wasn't worth their expense. I highly recommend this mattress, read the reviews on the website re: med/firm before purchase. It will last for 10 years w/ the coils.
Pros:
User also said: customer service, floating on top- Customer Service
- Return Policy
Cons:
User also said: Medium was too soft for me, wish I ordered the firm.Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft