Female avatar
C RCarrollton, TX

Hot and makes my back hurt

I bought it at The Dump (in Texas) for $1200, including a foundation. Turns out I did not need to buy an Enso foundation to keep the mattress in warranty. The salesman was just selling something I didn't need to buy. When it was delivered, the mattress did not have the "Do not Remove" tag on the mattress. That was resolved, but it took a lot of phoning on my part. Enso has incredibly lousy customer service too, you can never talk to a live person, they take forever to return your phone message, and they don't answer all your questions via email. Spend your money on another manufacturer's mattress, and don't buy from The Dump.

Pros:

User also said: Comfortable when you first lie down
  • Overall Comfort

Cons:

User also said: Sleep on your back or stomach and get back pain. Every morning. It holds the body heat, making it hot.
  • Professionalism
  • Retailer Service
  • Overall Support
  • Temperature Control
0

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

N/A
Not Rated

Sleep Quality

N/A
Not Rated

Stays "Cool"

N/A
Not Rated

Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

N/A
Not Rated

Comments (1)

Earth Care mattresses were made in NC by I Care Sleep Products. I Care never sold any mattresses to The Dump. How the mattress got to Texas is a mystery. I Care has ceased doing business in 2011.

By Anonymous on May 10, 2012