Decided to get a king size bed for the first time. I'm 350 pounds and my wife is 120 pounds. Every since we've got this I've had the worse upper back and neck pain and she has has back pain. It feels like the middle is raised up and no support on the edges. I can't explain it but I've had tingling in my arms and my neck has been extremely sore. I'm about to switch and it's only been a week.
CaineFlint, MI
Worse investment
Cons:
- Back Support
- Edge Support
- Surface Integrity
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
We are so sorry to hear your mattress is not working for you. We are happy to take a look into this further for you! Please reach out to our customer support team at your earliest convenience so we can get you taken care of!