BUYER BEWARE: This is officially the worst company I have EVER purchased anything from and their product is manufactured in China and mediocre at best. The edge support on this mattress is non-existent - when you sit on the side of this bed, you practically fall off. I purchased a mattress, bed frame/headboard for $1900 on 1/26/19 and by 3/6/19 they never delivered all of the parts I needed to set up the bed. I slept on a mattress ON THE FLOOR for two months. I STILL haven't received a refund (as of today 3/20/19), which I am fighting for every day. I have returned, donated and disposed of everything - following all of their instructions (their return process is a nightmare). Please do not do business with this company - they are non-responsive and customer service is full of "yes" people who make promises and don't follow through.
HilarySaint Petersburg, FL
Anything but a dream...
Cons:
- Edge Support
- Issue Resolution
- Return Policy
Ratings from this Sleeper
Back Support
Don't knowBack Support
Don't know or not sure
Pressure Relief
Don't knowPressure Relief
Don't know or not sure
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft