This mattress was not the one for us, for several reasons. It was too firm, and the edge was soft. We are both overweight and I suffer from Lupus and my husband has back problems. It just wasn't the right fit for us. That being said, the quality was exceptional! Comparable to any top of the line much more expensive mattresses. Also, their warranty is phenomenal! I couldn't be more disappointed that I didn't love this mattress! When the time came to return it, the customer service was super supportive and attentive and the refund was nearly immediate! Just above and beyond customer service! Absolutely I would recommend this mattress and company to those looking for a mattress in the future!
Pros:
- Customer Service
- Return Policy
- Warranty Terms
Cons:
- Edge Support
- Firm Comfort
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft