I was so excited about this mattress at first. I bought it in July of 2021. By October, it was squeaking and sagging on the edge. Warranty was relatively easy and they sent a replacement. The new mattress sags in the middle and is also squeaky. I am getting my money back and looking for a different mattress
LeslieDurham, NC
I was so excited about this mattress at first. I bought i...
Cons:
- Noise
- Surface Integrity
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Not Rated
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
GoodWarranty Service
Very satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (2)
We are truly sorry for the issues you have experienced with your Dreamcloud mattress. Thank you for your patience while we work to assist you with your request and for the feedback you have provided about your experience. Please reach out If you have any questions or if there is anything we can do to further assist you please let us know, we're here and want to help.
Official Response
Hi there Leslie! We are truly sorry for the issues you have experienced with your DreamCloud mattress. Thank you for your patience while we work to assist you with your request and for the feedback you have provided about your experience. Please reach out if you have any questions or if there is anything we can do to further assist you, we're here to help!