Female avatar
LeslieBranchport, NY

What a rip!

I purchased this bed from Sleepy's some years ago and it was quite expensive (over $2000). Had it delivered to my home and set up. For about a month, it felt great. Felt comfortable, supportive, didn't sleep hot. After a while, though, I started to notice it was sinking on both sides, in the places where my partner and I sleep, with a noticeable "hump" in the middle. Eventually, it was like rolling up a mountain to reach the center of the bed. After less than a year, we quit using it. "Customer service" was totally non-responsive, but because it had cost so much, I didn't want to just throw it out, so it went in the guest room. We are not big people, and certainly did not abuse the mattress. There is no excuse for this shoddy quality on such an expensive item. The Dr. Breus mattress was a total rip-off.

Cons:

User also said: poor quality. developed a "hump" down the middle of the bed
  • Customer Service
  • Price
  • Product Quality
  • Surface Integrity

Ratings from this Sleeper

Back Support

3 / 5
FairBack Support

Sometimes have back aches or stiffness related to this mattress

Pressure Relief

4 / 5
GoodPressure Relief

Infrequent pressure point soreness or loss of circulation


Sleep Quality

N/A
Not Rated

Stays "Cool"

4 / 5
Good"Coolness"

Rarely sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft