The first one was damaged so we called and they sent another one out and picked up the damed one. I can't say enough about how good their service was. We are very happy with the mattress.
Robert DKakabeka Falls, ON
excellent all the way around
Pros:
- Customer Service
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
We are sorry you had to go through that, but we are so happy we were able to resolve the issue quickly. Cheers!