We have had this mattress for 16 months. Edge is failing. Mattress top has compressed so badly it's like sleeping in a trench. As you can see from my stats, I'm not a huge guy. Contacted warranty. Company sent out a rep to measure etc. Finally got determination that this tench was normal wear and tear. No compensation at all. Only offer was that they would rebuild the pillow top IF WE SENT THE MATTRESS TO THEM AT OUR COST. Worst mattress I have ever had. STAY AWAY!
PatrickPalm Springs, CA
Don't waste your time or money
Cons:
User also said: Extremely poor quality. Failed in very little time. TERRIBLE WARRANTY. NON-EXISTANT SERVICE.- Edge Support
- Product Quality
- Surface Integrity
- Warranty Terms
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft