We bought this mattress because of the 25 year warranty they offered the first year the mattress was comfortable but then things started going bad first ones seam split then the one on the opposite side split. My wife started complaining about sore back and shoulders. I noticed her side was sagging a great deal. I contacted the manufacturer and they sent out an inspector who seemed to confirm my complaint and I received a notice from the company that this wear was normal and they would not cover the mattress! So my suggestion is shop elsewhere this is a total waste of your hard earned money !
DavidSanta Cruz, CA
Poor company/terrible customer service
Pros:
- Initial Comfort
Cons:
- Back Support
- Overall Durability
- Issue Resolution
- Pressure Relief
- Soft Comfort
- Overall Value
- Warranty Claims
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft