Wr purchased the Sonno Versa eighteen months ago. My husband's side ( he is not heavy) has developed a trench of 1/2 inch creating a high ridge in the center. We have regularly flipped and rotated with no improvement. DWR and manufacturer consider "body impressions" of 1.5 inches or less normal! The bed is a total loss to us; it is impossible to sleep comfortably. Incidentally, the cover is dryclean only and you cannot use a mattress cover/ protector. The quality of the zipper is poor as well; you have to painstakingly guide it to prevent it jamming.
LeslieTulsa, OK
Trapped in a trench after 18 months!
Pros:
User also said: Two people can sleep on different firmness choices- Adjustable Comfort
Cons:
User also said: Overall quality is poor, foam compressed in less than two years.- Product Quality
- Overall Support
- Surface Integrity
0
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (2)
The manufacturer has agreed to replace the mattress thanks to DWR.
That's great news Leslie!! Thanks for letting us know!