I have been trying to get a hold of Country Living Mattress for about 2 weeks to return my mattress. I have sent many emails and no response. I can't seem to be able to find a phone number to call them directly. I don't know if they have gone out of business or just have really poor customer service.
GayleGig Harbor, WA
Unresponsive to emails
Cons:
- Customer Service
0
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft