Bought the bed 10 months ago and it already has a sag that is almost 3 inches and in some areas it is even worse. Took some time to have the complaint reviewed but it was approved...That was a MONTH ago and I'm still waiting for a new mattress. I'm told it is their busy time and I'll have to wait. ALSO, I have to PAY for delivery of the new mattress. I would have rather paid more money for a better mattress had I known that it wouldn't even last a year. Mine has a pro rated 10 yr warranty but it means little if they don't deliver the bed.....
Pros:
- Edge Support
- Initial Comfort
Cons:
- Overall Comfort
- Overall Durability
- Motion Isolation
- Pressure Relief
- Overall Support
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft