Female avatar
Samantha MHerington, KS

Support Collapses Quickly

We bought this mattress set back in 2008 when it first came out. We had looked through several stores before buying, and finally decided on this one. For $1800 and with a 15 year warranty we thought we were choosing well. We were wrong. We have had the set for 4 years and we have no support left in it. There are 2 indentations where my husband and I sleep. (We are not heavy people.) The bed has no bounce back. After it is slept on for a few months, it keeps permanent impressions. We are going through the warranty process right now, and are hoping all goes well.

Pros:

User also said: Initially very comfortable, soft, warm
  • Initial Comfort
  • Soft Comfort

Cons:

User also said: support is quickly lost, creates valleys where you sleep
  • Long-Term Support
  • Surface Integrity

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

N/A
Not Rated

Sleep Quality

N/A
Not Rated

Stays "Cool"

N/A
Not Rated

Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

N/A
Not Rated