In speaking with a rep at a store I just found out that they rush manufacturing these beds during tax season. Go figure That’s when I purchased mine. We started having issues with this bed after having it for a year. My husband developed back pain within that year, and it has gotten progressively worse. The indentation did not qualify for replacement through the warranty, so we are out 900+ bucks. Today I decided to pull the cover off the foam part, to find that they really just piece milled this bed together. The have a glued foam piece right in the side where my husband sleeps. This is why he has been sinking in. He will just get out of the bed and sleep on the floor, due to this issue. I’ve sleep on his side as well and could not sleep due to the huge sink hole. This is truly ridiculous, how companies are allowed to rip folks off and then paint the pretty warrant picture that makes it impossible to meet the qualifications. Sad.
Cons:
- Back Support
- Product Quality
- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft