I bought a queen mattress manufactured by Corsicana Mattress on 09/10/2020. Although the date of its manufacture was on 08/10/2020, The product already has waves and there is a bulging out on the middle of the mattress. Since I cant flip the mattress over, it becomes worn on either side while the middle stays up creating a slant indentation. Furthermore, the memory foam is poor quality, it no longer holds its shape and there is more than 2 inches of deep sinking and my mattress sinks in on one side, defective. It is impossible to stay comfortable, I can not sleep well, and I wake up with back pain every day. Furthermore, the Customer service agent is awful, very disrespectful. They don't answer your calls, they don't reply to your emails and when you are lucky to talk to the warranty department, they said they are super busy and didn't have enough time to work on your claim (what was opened a month ago). That's unbelievable!!
syllaCarlsbad, CA
I bought a queen mattress manufactured by Corsicana Mattr...
Cons:
User also said: everything!!! poor quality product, poor customer service provided by the manufacture. Don't waste your money!- Customer Service
- Flip-Ability
- Product Quality
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft