Female avatar
Sara BScottsdale, AZ

Bed sags after 25 DAYS!

This bed is manufactured by Corsicana for Macy's. I had it for 25 DAYS and it was sagging! Macy's sent out a guy to measure the sag, and said since it was an average sag of 3/4 inch on both sides, it was to manufacturer's standards. I am returning to Macy's but they are charging me a 15% "usage fee" for this POS. I would NEVER BUY THIS BED AGAIN! My previous bed I had to 13 years, and it started to sag at 10 years, not 25 DAYS!

Cons:

  • Return Policy
  • Surface Integrity

Ratings from this Sleeper

Back Support

4 / 5
GoodBack Support

Rarely have back aches or stiffness related to this mattress

Pressure Relief

N/A
Don't knowPressure Relief

Don't know or not sure


Sleep Quality

N/A
Not Rated

Stays "Cool"

5 / 5
Excellent"Coolness"

Never sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (1)

Sara, Not sure if you've shopped around and asked, but the industry standard for bedding manufacturers is "1 1/2 inches of body impression, or what you call sagging. There is a higher risk of this with plush and pillowtop mattress. It wouldn't make a difference who you bought from, or who manufactured your bed, with only 3/4 of an inch of impression, you wouldn't get any different end results, most stores wouldn't even allow you to return it, they may offer to upgrade you to a better model maybe more suited to what your needs are. Sounds to me like your sales person didn't do their job in making sure you were buying the right bed. Try going to an actual bedding store instead of a department store next time, they're more likely to take the time to make sure you're buying the right bed.

By Anonymous on February 9, 2014