Female avatar
Jodi

Deep hole forms after about 6 months, awful will never b...

Deep hole forms after about 6 months, awful will never buy this one again. Store will not refund but has replaced and the replacement did the same thing

Pros:

  • Overall Comfort
  • Edge Support
  • Motion Isolation
  • Natural Materials

Cons:

  • Overall Durability
  • Long-Term Comfort
  • Long-Term Support
  • Overall Support
  • Surface Integrity
  • Overall Value
  • Warranty Claims
0

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

4 / 5
GoodPressure Relief

Infrequent pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

5 / 5
Excellent"Coolness"

Never sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (4)

I bought the same mattress, and in less than a year it has 4 sink holes about 3" deep.

By Anonymous on February 20, 2016

Sorry to hear that. They never made it right for me, ended up having to buy a new mattress

By Jodi on February 20, 2016

Official Response

Anonymous, We do care, I'm not sure who you may be have spoke to about this. please contact King Koil at 800-525-8331 or go to this page on our website: http://www.kingkoil.com/customer-service/express-warranty-claim/

By Joe Mulcahy on February 23, 2016

Should have purchased a fippable set from them! Its called the Innergy 2 flippable line of mattresses with a coil count to hold heavier people!

By Anonymous on February 15, 2017