Purchased from owner of store. He made the mattress the way he wanted them not us. Slept on this mattress for 3 weeks and then purchased a Sleep Number (which I had before). If you want something changed, you are charged for it at a VERY large amount after you have paid a lot for the mattress. Big and costly mistake on my part. Would not recommend this to anyone.
Cons:
User also said: Much, much too hard,Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft