This mattress was great when we first bought it. Within 2 years it looks horrible, springs are popping out. Mattress Warehouse refuses to warranty it because I moved. The manufacture, Mattress Tech Owner, Lee offered to give me a price to replace it but never called me back, and now will not answer my calls. I purposely bought this mattress because it was super comfortable in the store, and after back surgery it was hard to find something. I am beyond disgusted at the way I was treated by Mattress Warehouse Corporate, and Mattress Tech. DO NOT BUY!
Cons:
- Issue Resolution
- Product Quality
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft