Female avatar
DeniseWantagh, NY

Not worth the price!

The mattress seemed very comfortable in the store. When we got it home it was a different feel altogether. The store display had a box spring and we bought the adjustable frame. I don’t know if that had anything to do with it or not but I wake up with bad lower back pain everyday. I am so disappointed especially since we paid 3 times what we had paid for our previous mattress that was so much better! Big mistake. Try Stearns & Foster, I’m so sorry I got rid of my old bed.

Cons:

  • Back Support
  • Product Consistency

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (6)
Official Response

Hello - sorry to hear this about your bed, how long have you had your mattress? There is a break in period with Chattam and Wells due to the construction and the tufting used to build these sleep sets. Please allow ample time for the bed to break in, and rotate it accordingly .

By Nicholas Bates on May 8, 2019

I have the mattress 6 months

By Denise on May 8, 2019

Official Response

Denise it should be broken in by then, have you tried contacting our office?

By Nicholas Bates on May 16, 2019

No I haven’t. Please send contact information. Thank you.

By Denise on May 17, 2019

I am thinking of purchasing this but after reading your review, I am really considering not to purchase it. Is this comparable to the Hamilton line?

By Anonymous on July 16, 2019

Official Response

No, completely different beds. This C&W line has a 99 rating, and although we strive for 100 there are times where a bed is purchased and the feel is not correct for that particular customer

By Nicholas Bates on July 17, 2019