Caveat Emptor

BUYER BEWARE. Remember that Latin phrase "Caveat Emptor" that you hear when out making a HUGE purchase? Unfortunately, it didn't kick in for us a few months ago when we made the worst decision regarding a new mattress in our lives, the Estate Lifetime 10. First off, stupid us... don't EVER assume that the warranty offered on signs ALL OVER THE STORE, of being able to try the mattress out, applies to their most expensive mattress. ODDLY it does not. Well, let me explain exactly why: IT'S THE WORST MATTRESS WE HAVE EVER SLEPT ON, AND NO ONE WOULD EVER KEEP IT PAST THE WARRANTY PERIOD. In the store, the mattress we tested out feels NOTHING like what we have been forced to choke on. "It will break in," they say. BS. Their "soft, luxurious" flagship bed with adjustable flip top insert, is nothing but "hard" or "even harder" It has not softened. My husband and I wake up super sore EVERY MORNING. I have literally cried about this very expensive "investment". I loathe this mattress. Also, the top inserts were actually about 4" different lengths, so craftsmanship is actually also in question. I have owned many beds. This is by far the WORST and THANK GOD I KEPT my old mattress as this one is now going to have to be stuffed in a guestroom (I'm super sorry guests) or I will literally call for a garbage pick up since Charles P. Rodgers was smart enough to HIDE the fact that this mattress isn't under the trial period, and even when asked at the store, the salesperson somehow tiptoed around that fact and we didn't even pick up on it. I'm sure this won't be posted, but I will be sharing this review EVERYWHERE, so whatever. In short, the signage is misleading and so are their salespeople. I don't care what anyone says, the display beds ARE NOT the same as what is being sent home and they have no business calling the garbage we have sitting in our bedroom "Plush" or "Luxurious". Frankly, it is fraudulent!