I bought this from Costco assuming it is going to have an acceptable quality, this was the worse mattress I have ever had. Customer support was one of the worst I have seen and they have changed the name of the company to cannon mattress. I guess that is their business model.
BehradLaguna Hills, CA
Works for 6 months, then loses all support
Cons:
- Customer Service
- Product Quality
- Overall Support
- Overall Value
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft