I had hoped this mattress would provide me relief, but it is a failure of a design. Before one month after my purchase this mattress has a sunken hole 6" or more in the middle and I am in constant pain. This mattress has caused a slip disc in my back and neck with spinal burning. My hips have so much pain that I can not function. When I sleep on my side, stomach, or back; this sunken area has misaligned my skeletal structure and I am twisting and turning so much that I wake up tired all day even though I have been seemingly sleeping for 8-10 hours...
SakinahDanville, VA
Not for Arthritic or Spinal Issues
Pros:
User also said: The firmness it had for the first 2 weeksCons:
User also said: The inability for the integrity of the material and design to withstand more than 1 month- Back Support
- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
PoorValue
Poor value for the money
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (2)
Official Response
Hello Sakinah, have you contacted our team to resolve this issue?
Thank you for responding... Actually, someone from Brentwood emailed me with a choice that seems out of my price range... I turned the mattress over to take time in deciding what I will do next...