Depression appeared in center of mattress after two months. Was told they would repair it at no cost, even though the depression was slightly less than the one and a-half inch they consider normal, if I brought it to the factory. Otherwise there is a standard $100 pick up and delivery fee.
Cons:
- Surface Integrity
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
Don't knowPressure Relief
Don't know or not sure
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft