Female avatar
Lindsay

Great Until it Wasn't

We purchased a king Big Fig mattress, box spring, and frame in 2018. Already the integrity of the foam is failing and makes it feel like we're sinking into a hole. On both sides of the bed the sagging is so drastic we're either sliding into it or leaning inclined along it. To say it's uncomfortable is an understatement. It's only been a little over 4 years and we are average size sleepers who rotate the matress regularly, so we were shocked at the speed at which the firmness and comfort deteriorated. With most mattresses lasting 7-10 years, the price of this mattress, and the claims of durability and the mattress' materials preventing sagging, we expected more from Big Fig. We presented these concerns to Big Fig but the warranty only covers if the mattress indents without weight past 1 inch. Our indent was just shy of 1 inch and the warranty doesn't take into account what is happening when you are actually sleeping on the mattress. Be warned. Keep this in mind if you're considering purchasing this mattress. We're regretting our purchase.

Cons:

  • Overall Comfort
  • Surface Integrity
  • Warranty Terms

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

2 / 5
PoorWarranty Service

Slightly satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft