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DerrickNew Orleans, LA

No comfort like sleeping on cement.

Order this bed a month ago from one of there distributor in New Oleans, La. Area ( Necessity Furniture ). Owner had bed in store Visco heir ET and store had a chance to lay on it, and brought wife back so that she had a change to try it out she like the feel of it to. before burying this mattress test a couple of other mattress such as Serta I comfort, Tempurpedic and Sealy optimum. This one felt like closet to tempurpidic mattress. Went back to purchase form Necessity because they said if didn't like in 30 day would exchange for another bed from bed boss , if not I would have order online. We'll anyway bed was deliver within 3 days. Let air out for 42 hour as recommend. First week would sink down in for first couple of minutes than you felt like you were laying on a cement floor call the we're purchase mattress from said would soften up couple of week of lying down. Did but seen to get worst started getting shoulder and back pain. We'll any been about call owner back and stated there was nothing that he can do for me, had the nerve to tell me put in another bedroom or try to sell on Craig list. So that just $1000 for worst less mattress. And the other thing state have a 10 yrs warrens but who are you going to call or go to ,so buyer beware. Also so what chiropractic or doctor recommend this bed does it name them.Also think about what there say on there web site no comfort guarantee,why would you by something no body would back up. If buying a mattress try getting a 30 to 120 day to try out . Don't buy or you be sorry

Pros:

  • Conforming
  • Edge Support
  • Maneuverability
  • Natural Materials
  • Repositioning
  • Sex
  • Smell
  • Sound
  • Surface Integrity

Cons:

  • Overall Comfort
  • Firm Comfort
  • Long-Term Comfort
  • Long-Term Support
  • Motion Isolation
  • Product Consistency
  • Product Information
  • Overall Support
  • Thickness
  • Overall Value

Ratings from this Sleeper

Back Support

4 / 5
GoodBack Support

Rarely have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

5 / 5
Excellent"Coolness"

Never sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (1)

Sounds like a horrible store; I would contact Bed Boss direct and see if they will work with you; you can search for their website. Maybe you could trade for the Visco Crown, which is extremely soft.

By Richard on June 10, 2015