Female avatar
RebeccaHartwell, GA

When we first received our bed we loved it. After a few w...

When we first received our bed we loved it. After a few weeks my husband said it was to soft. Started hurting his back. We didn't complain. Now the center of our beds have gotten weak. Not much support at all. How do I apply for our warranty to replacement? Can you help me.

Cons:

  • Back Support
  • Center Support
  • Pressure Relief
  • Soft Comfort

Ratings from this Sleeper

Back Support

N/A
Don't knowBack Support

Don't know or not sure

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

4 / 5
Slightly betterSleep

Sleep slightly more deeply and/or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (1)

I have the same problem with my Bed Boss mattress. From the comments I have seen, I may want my money back, but the warranty is vague. I am dealing with them now and I will see what happens.

By Anonymous on April 7, 2018