We've had to replace this twice already mattress within 4 months of sleeping on it because the top layer of material became detached from the rest of the mattress resulting is lumps all over the bed. Simmons replaced it the first two times but now refuses stating insufficient bed frame support. 1) it's not sagging it's bubbling 2) then why cover it the first two times? Mattress Warehouse won't refund us our money so now we are stuck with terrible bed. So unhappy! Buyer beware!
CrystalNew Market, MD
Terrible Durability
Pros:
- Overall Comfort
- Edge Support
- Motion Isolation
- Overall Support
Cons:
- Customer Service
- Overall Durability
- Issue Resolution
- Long-Term Comfort
- Long-Term Support
- Retailer Service
- Return Policy
- Surface Integrity
- Transparency
- Overall Value
- Warranty Claims
- Warranty Terms
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft