I bought my mattress at a mattress firm in dfw tx, it was a floor model and I paid $600 for it. It was pretty comfy when I first got it. After a year and 3 months it sinks in the middle and the pillow top has separated in the middle leaving a huge bubble the size of the bottom of a 50 gallon drum. When I asked mattress firm if I could return it they said floor models have no warranty and after talking to corporate and the dfw district mang they agreed that paying that much for a mattress and it being "trash" after only a year and 3 months, there was "nothing they could do". I've always bought simmons beautyrest mattress it, but I'm very disappointed in my purchase and give it one star. A complete rip off.
Crystal SGrand Prairie, TX
disappointed customer
Pros:
- Delivery Cost
- Delivery Service
- Delivery Speed
- Edge Support
- Temperature Control
Cons:
- Overall Comfort
- Overall Durability
- Flip-Ability
- Long-Term Comfort
- Long-Term Support
- Motion Isolation
- Product Quality
- Return Policy
- Overall Support
- Surface Integrity
- Overall Value
- Warranty Terms
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft