I bought the Felicity Pillowtop again. The first one was so good I recommended it to everyone. This one from the start was not as firm. I could feel the bed move when my husband got in at night. The edges were not firm and crushed down when I got out. After two months you could see the indentation where we had slept. What would it be like in five years? The process to make a claim was horrible and in the end they sent an email and said sorry, the pillowtop will have indentions. Of course it would, after many years, not two months. This mattress is a poor substitute for the previous one. I would not recommend it to anyone now.
caroleClear Brook, VA
Body impressions after two months
Cons:
- Edge Support
- Motion Isolation
- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
GoodValue
Good value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft