I purchased this mattress from Mattress Firm. I contacted them and they said I had a warranty on it. I did what they asked me to do and now I still have no resolution. The edge of the mattress has no support when you sit down. I purchased an adjustable base and when I use that I can feel the springs or coils move and make noise. Mattress Firm will not replace the mattress so I am fully disgusted with it. I thought I was purchasing a quality product and now I am stuck with it.
Cons:
User also said: The quality of the coils and side edges- Edge Support
- Product Quality
- Sound
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
GoodValue
Good value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft