Third replacement mattress now has a huge bump in the middle. I have called company 2 times and left messages. No return calls. Tried claim form on line through NFM, does not go through!!! VERY frustrated will never have another mattress from them again.
K
Replaced THREE times!!
Cons:
- Overall Comfort
- Customer Service
- Overall Durability
- Edge Support
- Issue Resolution
- Long-Term Comfort
- Long-Term Support
- Motion Isolation
- Natural Materials
- Product Quality
- Responsiveness
- Return Policy
- Overall Support
- Surface Integrity
- Overall Value
- Warranty Claims
- Warranty Terms
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft