Immediately upon buying, it had 1 1/2" deep hammock on either side of the King bed . The only place there is any support is down the middle. Ridiculous to be charged $1000 for a bed of this low quality, never having a comfortable night's sleep in it. I travel a lot and no motel room has this poor of a mattress.
MaryWaupaca, WI
Most uncomfortable mattress I've ever slept on.
Cons:
- Back Support
- Soft Comfort
- Overall Support
- Temperature Control
- Overall Value
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Just try and get this manufacturer to stand behind their warranty. Their product is as defective as their warranty conditions. We had had this mattress set under 3 years when the body impressions were noticeable and uncomfortable. One more year and our retailer finally informed us of their 10 year worthless warranty. We completed and submitted all paperwork. Guess what - denied - and I had to contact them to verify. There was no email response sent denying this bedding claim. It is normal for body impressions of 1 1/2 " in the middle on both of our sides. DON"T buy from this manufacturer!