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BobSaint Louis, MO

Numb and misleading

We purchased the pillow top king. The mattress seems pretty good but we have both had more numbness in our arms. The mattress also caused our box springs to start squeaking then I found out from Avocado that you can’t use a normal box springs which they did not make clear at all.

Cons:

  • Pressure Relief

Ratings from this Sleeper

Back Support

4 / 5
GoodBack Support

Rarely have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

3 / 5
SameSleep

Sleep quality or quantity has not changed since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

3 / 5
FairValue

Fair value for the money

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response

Hi Bob, Thanks so much for your review. My apologies for the lack of clarity around using a boxspring. It definitely can be used, but can be a tad bouncy, as you mentioned. In general we recommend an unyeilding, supportive surface like a platform bed or even an adjustable one. You could also get a "bunky board" to place in-between your mattress and the boxpsring to cut down on bounce. While it can take a few weeks to get used to a new mattress, we'd love to hear from you if you are still unhappy, so we can make it right! Please feel free to jump on our website chat so we can assist you.

By Jessica Hann on August 27, 2018