Decided to try the avocado green mattress with pillow top because it was rated #1 on consumer reports and my in-laws love there's. The mattress feels nice and well made and has a nice bounce to it. However I was waking up with hip pain, avocado was happy to send out a 1" topper to try to make it softer. This helped with the hip but now I am waking up with pain in my back and knees. The company has no # to call, they will not respond to my emails or chat enless I pretend to be a new customer. This has me furious.
JoshValparaiso, IN
nice feel, but back pain
Cons:
- Customer Service
- Issue Resolution
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft