This mattress was ok for the first year. Then started developing sagging where we slept. Now has deep impressions and foam is pushed out to the sides. It is very uncomfortable and causes back and neck pain. I contacted the store where I purchased it over a year ago since it was still under warranty. They sent someone out who measured it and recognized the problem. 2 weeks went by and I never heard from them. After several calls I made to the store I was finally told that they couldn't do anything about it even though it was under warranty. I will never purchase anything for that store or from Ashley Co again. Over the years my family and I have made many purchases from them. Not anymore.
Cons:
- Product Quality
- Surface Integrity
- Warranty Terms
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft