the bed after 13 -15 months started to go flat on one side I called customer service they send a tech and tech claims nothing wrong with the bed but it is defected suppose to have warranty but I guess they just don't want to fix my problem one of my daughters needs a bed and deftly will choose a Ashley product .
Luis AGarfield, NJ
the palisades queen is horrible
Pros:
- Adjustable Comfort
- Overall Comfort
- Dual Comfort
- Edge Support
- Initial Comfort
- Natural Materials
- Pressure Relief
- Overall Support
Cons:
- Overall Durability
- Motion Isolation
- Soft Comfort
- Surface Integrity
- Overall Value
0
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft