Female avatar
J WDryden, ON

so disappointed

I thought we had done our research. I thought this mattress would be a good bed for a long time. I started to feel the impression, the sagging, after only 6 months. It is about a year since we purchased the bed. I weigh no more than 130 lbs!! It is not like I am a big person! So I am very disappointed that this bed showed signs of deterioration after only a few months. It felt so good at first. We used our last bed for 22 years. (Though we could have used a new bed after about 20.) I will be even more careful when it comes to replacing this bed... which at this rate isn't too far off.

Pros:

  • Appearance
  • Initial Comfort

Cons:

  • Overall Durability
  • Surface Integrity

Ratings from this Sleeper

Back Support

4 / 5
GoodBack Support

Rarely have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

N/A
Not Rated

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (2)

Hard to believe considering my experience!!!

By Anonymous on September 26, 2013

All Ashley Sleep memory foam mattresses have a 7 year, 3/4" body impression warranty. It is not abnormal for a newer bed to develop a body impression as most warranty claims are made within the first year. Contact the store you purchased from and have them come out and measure the body impression to see if you have a legitimate warranty claim. I personally own a New Castle Beach by Ashley Sleep and it has been the best mattress I have ever owned. I have been in the furniture business for 21 years and have slept on many different mattresses.

By Anonymous on January 5, 2014