Air mattress marketed as competitor to the national brands, e.g. sleep number. Air pump failed after 4 years. One air chamber has developed leaks due to poor manufacturing (air hose attachment point to mattress and another leak at a faulty seam). Warranty contact made with manufacturer...no response. After reading the fine print of the "25 year warranty", the pro-rated coverage is worthless since it is based on an imaginary "retail price." Ended up purchasing aftermarket/other branded air pump at much lower cost than oem replacement. And purchased a brand new air chamber from another manufacturer, again at much lower cost.
stevenBahama, NC
Promises of quality, warranty...only to be disappointed.
Cons:
- Product Quality
- Warranty Claims
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft