I totally concur with the previous review. After less than 1 1/2 years of use my husband and I each had our own "pit" that we slept in. I contacted RC Willey where we purchased it. They had a "mattress inspector" come to check it out. He laid out a string with a weight on it along the mattress surface, pressed down with his hands for a few seconds then measure the indent. He left after a few more similar measurements and lots of photos. We recieved a letter stating that body impression was 1 1/8 " which is considered normal. Therefore it is not defective. We found this hard to believe that just by the inspector pressing for a few seconds then measuring that this was accurate. Try sleeping on it for 7 - 8 hours and then measure!!! We are going to send a letter along with our measurements and photos to see if we can get some results. I'm not holding my breath. Bottom line- DON'T BUY THIS MATTRESS!!!!!
Cons:
User also said: Like sleeping in a pit- Surface Integrity
- Warranty Claims
- Warranty Terms
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (1)
DONT BUY AN AIRLOOM BED!!!!! After 6 months my husband and I have sunk into the bed and we now longer sleep in it because it is so uncomfortable. They came out and looked at it and yes it is sinking but they won't replace it because they said we didn't have a bed frame with sufficient support which is BS. This company does everything they can to get out of replacing their beds, customer service is TERRIBLE! Now we are stuck with a $4000 bed that we don't sleep in!