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andyIrvine, CA

Aireloom is a Rip Off!

Aireloom Pershing Luxetop Firm, is the most expensive mattress ($7,000.00) We’ve ever bought. This brand is a total ripped off! We’ve had the mattress for less than a year and it’s completely sagging on both side of the bed (huge mound in the middle!) of our Cal-King. We bought it through Ortho Mattress in Newport Beach Ca. We called them and they sent out one of there independent inspectors that was a total joke! He first tried to get me to leave the room (my bedroom) so he could do the inspection (1st Red Flag) then he told me it’s pretty rare that anyone ever gets these covered under warranty (Airloom) then he said my dip needed to be more than 1 ½’ deep after measuring he said oh you should be good it’s more than 2”, but when he sent in the report to Sit’ n sleep he made all the pictures blurry so you want read the measuring devise. They denied the claim! It doesn’t matter if they give you 15yr warranty if they don’t honor it… It could be lifetime warranty, but it doesn’t matter if they don’t honor it. Epically in less than 1 year. Buyer beware! DO NOT BUY. UNLESS YOU LIKE WASTING YOUR TIME AND MONEY!... Worst part is it’s not even paid off! And we are being forced to go buy another bed.

Cons:

  • Issue Resolution
  • Surface Integrity
  • Overall Value
  • Warranty Claims

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

1 / 5
Very PoorPressure Relief

Constant pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft