My compliant is the mattress smells musty. We have had our mattress for only 2 weeks and it smells very mildewy and musty. We called store where we bought it from and they will not exchange it or nothing. Before we got our aloe Vera mattress they brought us out another mattress to use because they said our mattress had not come in. We even mention to them if we could exchange our aloe vera mattress for the first mattress they sent out . We were told no. Because of regulations health or something . But they were going to sell us a demo off floor and that is worst because every body had laid on it. Sucks when you buy something and the store doesn't want to make it right. I would not recommend this mattress because of the musty mildewy smell.
PaulaKernersville, NC
My compliant is the mattress smells musty. We have had ou...
Cons:
- Smell
0
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
What store did you buy it from? Maybe its not the mattress but the store itself