New mattress and awful in every way: hot, sags in the middle and the head so one feels as if they are sleeping with their head sloping downhill. Had to place towels under the mattress at the head to support it to get it level. Forms deep indentations shortly after going to bed, making it difficult to turn over and if turning too close to the edge, easy to roll out. Cannot imagine any living person who would be satisfied with this mess. Purchased from Mattress Firm - bunch of sales-person double speak. Kicking myself over and over for one of the most costly mistakes I have ever made.
CherylOakwood, GA
$2000.00 Mistake. Hate myself for allowing this to happen
Cons:
- Edge Support
- Retailer Service
- Surface Integrity
- Temperature Control
- Overall Value
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft