After reading tons and tons of reviews on numerous mattresses, we decided on the Lucid. The first couple months we loved it, now after 6 months, we hate it!! We both wake up with extreme back pain! Every night!
This review is for Lucid 12"
Owned for: 6-12 months
Condition: Slightly worn
35 - 44 years old
Female
Side Sleeper
100-150 lbs
Prefers Medium Feel
Acid Reflux, Allergies, Back Pain, Hip Pain, Neck Pain
Official Response
Brandee
Happy to hear that this mattress worked well for you initially, but sorry that it is no longer comfortable.
Lucid offers a 10-year warranty on this mattress that covers any unnatural change to the mattress itself. If the mattress has drastically changed, then you could have encountered a manufacture defect.
Reach out to Lucid at: online [at] lucidmattress [dot] com to talk with them directly and get a solution to this issue.
Thank you!
