Saved up all my cash to buy this mattress... One year in the air chamber failed. Customer service got a new one out almost two weeks later (Ya! Poor millennial sleeping on a floor again!). Now into the second year, my air chamber has failed AGAIN. Customer service is sending out a new one for free, how kind... Luckily I now have a couch. Saving up for a new mattress 2 years in. I wish it was avacado toast that kept me from affording a house...
For $1700 I would expect at least 15-20 years on this mattress versus the traditional 10 years. We've not even had it 10 years and have had two pumps replaced under warranty and new foam because mold had developed inside the mattress. We just had another pump failure which caused one side of the bed to completely deflate and the company will not honor a replacement. We could purchase a new pump for $250, or find a new mattress from a different company. Easy decision to make. I strongly recommend looking elsewhere for a mattress!
