Campbell Mattress and Mattress Firm said there is a 10 year warranty. There's Not. This is worst Mattress I've ever owned. Bought one 14 years ago it was Great. That's why I bought another. Times have changed, they are not the same Mattress. Had mine a year only to get rid of it. Customer service is No help. You can't talk to anyone. Only by email and your lucky if they respond. Forget any warranty, Never will I purchase a Mattress from Mattress Firm, Mattress Direct or Campbell Mattress. Poor service and quality. Paid over 3000 for The MH Grey, Worst Mattress I've ever owned.
My mattress was delivered with the side stitching all pulling loose, the end stitching was pulling apart like some 2 year old sewed it! got it from Mattress Direct in saint peters ! after two months and many -many calls and trips to their store, they finally responded with "don't worry, it won't void the warranty!" Unhappy Consumer!
Travel often with my job and have some back issues. Found this Campbell Hotel mattress at a Holiday Inn Express and just had to buy it. Support was tremendous, and no more back pain since I purchased this mattress. Highly recommend to anyone with back pain and needs extra support.
