Find the Right Bed
Nearby Stores
Comparison
Discounts
Reviews
Mattress 101
GoodBed Quiz
Search

Find the Right Bed

Goodbed Match Quiz
GoodBed Match Quiz
Mattresses at Nearby Stores
Mattresses at Nearby Stores
Mattresses Available Online
Mattresses Available Online

Compare Side-by-Side

Compare mattresses side by side

Choose from hundreds of mattress brands and models to compare.

Create a Comparison

Popular Mattress Comparisons

    GoodBed Cash Back

    GoodBed Cash Back

    Get extra cash back from GoodBed after purchase – stacked on top of the best discounts from the retailer.

    See GoodBed Cash Back offers + how it works
    • Expert Reviews
    • Expert Reviews
    • Customer Reviews
    • Popular Online Brands
    • Popular Store Brands
    • All Brands
    • Write a Review
    • Write Review

    Expert Reviews

    View 100+ Expert Reviews
    • Avocado - Mattress Reviews
    • Beautyrest - Mattress Reviews
    • Brooklyn Bedding - Mattress Reviews
    • Casper - Mattress Reviews
    • DreamCloud - Mattress Reviews
    • Helix - Mattress Reviews
    • Nectar - Mattress Reviews
    • Purple - Mattress Reviews
    • Saatva - Mattress Reviews
    • Sealy - Mattress Reviews
    • Serta - Mattress Reviews
    • Stearns & Foster - Mattress Reviews
    • TEMPUR-Pedic - Mattress Reviews
    • Tuft & Needle - Mattress Reviews
    • WinkBed - Mattress Reviews

    Popular Online Brands

    View All Online Brands
    • Avocado Mattress Reviews
    • Brooklyn Bedding Mattress Reviews
    • Casper Mattress Reviews
    • DreamCloud Mattress Reviews
    • Leesa Mattress Reviews
    • Nectar Mattress Reviews
    • Nest Bedding Mattress Reviews
    • Puffy Mattress Reviews
    • Purple Mattress Reviews
    • Saatva Mattress Reviews
    • Tuft & Needle Mattress Reviews
    • WinkBed Mattress Reviews

    Popular Store Brands

    View All Store Brands
    • Beautyrest Mattress Reviews
    • Englander Mattress Reviews
    • IKEA Mattress Reviews
    • King Koil Mattress Reviews
    • Restonic Mattress Reviews
    • Sealy Mattress Reviews
    • Serta Mattress Reviews
    • Sleep Number Mattress Reviews
    • Sleepys Mattress Reviews
    • Spring Air Mattress Reviews
    • Stearns & Foster Mattress Reviews
    • TEMPUR-Pedic Mattress Reviews

    Write a Review

    Rate Your Mattress
    Rate Your Mattress
    Rate a Mattress Retailer
    Rate a Mattress Retailer

    Mattress 101

    Types of Mattresses
    Types of Mattresses
    How to choose a Mattress - the 3 F's
    How to Choose a Mattress - the 3 F's
    What to Avoid
    What to Avoid
    Expert Q&A
    Expert Q&A
    Customer Discussion Forum
    Customer Discussion Forum
    Related Products
    Related Products
    Mattress Glossary
    Mattress Glossary

    The GoodBed Matching Quiz

    GoodBed Quiz

    Find your perfect mattress match in a few minutes, searching across all major brands and retailers.

    Learn more about the Quiz
    Close
    Reviews

    Serta Perfect Sleeper Hotel Collection
    Mattress Ratings & Reviews

    Serta Perfect Sleeper Hotel Collection logo
    75/100
    Very Good
    Based on 140 real owner experiences with this brand.
    Back Support
    70
    Pressure Relief
    64
    Sleep Quality
    74
    Stays "Cool"
    72
    Value
    N/A
    Warranty Service
    N/A
    Average Lifespan
    10 Years
    Shop this Brand

    on serta.com

    Not sure this product is right for you?

    Take the

    GoodBed Match Quiz
    Write a review of this product
    Back Support
    70
    Pressure Relief
    64
    Sleep Quality
    74
    Stays "Cool"
    72
    Value
    N/A
    Warranty Service
    N/A
    Average Lifespan
    10 Years
    Shop this Brand

    on serta.com

    Not sure this product is right for you?

    Take the

    GoodBed Match Quiz
    Write a review of this product
    FILTER
    140 total ratings, 4 with reviews
    Female
    CherylPhelan, CA
    Review left on Jun 15, 2023

    Another sleepless night

    We've had this for four years. Two years in I knew it was not worth the paper I paid for it. The layers shifted so that the vertical sides at head and foot are slanted in opposite directions. Any support it once provided is gone. I never had hip pain before this, and my husband has sciatic pain that just won't quit. Here I go again, on the depressing search for something that will last more than - 2 years? Does anything like that even exist any more? Previous mattress was also a Serta, from Costco 20 years ago, and was great. We switched from queen to cal king. Too bad, so sad!
    This review is for Serta Perfect Sleeper Hotel Sapphire Suite II Plush Pillowtop Double Sided
    Owned for: 4 years
    Condition: Moderately worn

    55 - 64 years old

    Female

    Side Sleeper

    150-200 lbs

    Prefers Harder Feel

    Back Pain, Hip Pain, Neck Pain, Plus Size, Sleeping Hot

    0
    See full review
    Female
    ValerieLos Angeles, CA
    Review left on Mar 25, 2023

    Brick hard despite being rated a "Plush" mattress.

    I normally prefer hard mattresses. This is like sleeping on a brick despite a topper. I think Serta is having quality issues since my friend has the very same mattress in a queen and it's perfect to sleep on. Mine is a Cal King and as I stated above, it's like a brick. My friend tried sleeping on it when visiting and could not believe it was the same mattress. I tried to exchange the mattress but it turned into a nightmare and did not. I'm now looking locally to get a new one even though this one is about 18 months old. Worst money I ever spent. Avoid it!
    This review is for Serta Perfect Sleeper Hotel Concierge Suite II Plush
    Owned for: 1 year
    Condition: Like new

    55 - 64 years old

    Female

    Side Sleeper

    200-250 lbs

    Prefers Harder Feel

    Plus Size

    0
    See full review
    Female
    MavisArlington, TX
    Review left on Oct 26, 2021

    Much too hard

    Expected it to be like the hotel bed I slept on. Because the padding in the bed is divided between the 2 sides, the padding on each side is 1/2 of what you expect. That makes it extremely hard and uncomfortable.
    This review is for Serta Perfect Sleeper Hotel Concierge Suite II Plush
    Owned for: 1-3 months
    Condition: Don't know

    Over 65 years old

    Female

    Stomach Sleeper

    200-250 lbs

    Prefers Softer Feel

    0
    See full review
    Male
    PhillipSaint Louis, MO
    Review left on Jun 24, 2021

    Great bed! Everyone who sleeps in it wants to own one!

    I love the bed! Would definitely buy another one!
    This review is for Serta Perfect Sleeper Hotel Cottage Hills Euro Top
    Owned for: 3 years
    Condition: Like new

    55 - 64 years old

    Male

    Back Sleeper

    200-250 lbs

    Prefers Medium Feel

    0
    See full review
    Female
    Homosassa, FL
    Review left on Aug 23, 2025

    Ratings from this sleeper:

    Back Support
    3/ 5
    Pressure Relief
    2/ 5
    Sleep Quality
    4/ 5
    Stays "Cool"
    3/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta Perfect Sleeper Hotel Presidential Suite II Pillowtop
    Owned for: 10 years
    Condition: Very worn

    Over 65 years old

    Female

    Side Sleeper

    150-200 lbs

    Prefers Medium Feel

    Acid Reflux, Arthritis, Back Pain, Hip Pain, Neck Pain, Sleeping Hot, Spinal Stenosis

    0
    Female
    JaclynKennett Square, PA
    Review left on Jun 16, 2025

    Ratings from this sleeper:

    Back Support
    5/ 5
    Pressure Relief
    4/ 5
    Sleep Quality
    3/ 5
    Stays "Cool"
    5/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta Perfect Sleeper Hotel Sapphire Suite Double Sided Firm
    Owned for: 8 years
    Condition: Slightly worn

    45 - 54 years old

    Female

    Side Sleeper

    100-150 lbs

    Prefers Harder Feel

    Back Pain, Hip Pain

    0
    Male
    RichSalem, CT
    Review left on May 23, 2025

    Ratings from this sleeper:

    Back Support
    4/ 5
    Pressure Relief
    3/ 5
    Sleep Quality
    4/ 5
    Stays "Cool"
    3/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta Perfect Sleeper Hotel Enrapture II Euro Top
    Owned for: 11 years
    Condition: Very worn

    35 - 44 years old

    Male

    200-250 lbs

    Prefers Medium Feel

    Acid Reflux, Allergies, Back Pain, Sleeping Hot

    0
    Female
    Canute, OK
    Review left on Mar 16, 2025

    Ratings from this sleeper:

    Back Support
    4/ 5
    Pressure Relief
    4/ 5
    Sleep Quality
    5/ 5
    Stays "Cool"
    5/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta Perfect Sleeper Hotel Presidential Suite II Pillowtop
    Owned for: 8 years
    Condition: Moderately worn

    35 - 44 years old

    Female

    Side Sleeper

    150-200 lbs

    Prefers Softer Feel

    Acid Reflux, Allergies, Back Pain, Hip Pain, Neck Pain, Sleeping Hot

    0
    Male
    CraigTucson, AZ
    Review left on Feb 15, 2025

    Ratings from this sleeper:

    Back Support
    5/ 5
    Pressure Relief
    4/ 5
    Sleep Quality
    5/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta Perfect Sleeper Hotel Sapphire Suite II Plush Pillowtop Double Sided
    Owned for: 6 years
    Condition: Moderately worn

    45 - 54 years old

    Male

    Side Sleeper

    200-250 lbs

    Prefers Medium Feel

    0
    Female
    Neenah, WI
    Review left on Jan 24, 2025

    Ratings from this sleeper:

    Back Support
    5/ 5
    Pressure Relief
    4/ 5
    Sleep Quality
    5/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta Perfect Sleeper Hotel Chalet Double Sided Plush
    Owned for: 9 years
    Condition: Moderately worn

    45 - 54 years old

    Female

    Side Sleeper

    150-200 lbs

    Prefers Softer Feel

    Allergies, Hip Pain, Sleeping Hot

    0
    1
    2345
    ...
    14