Kristel E.

Mattress Expert

About Kristel E.

Mattress Reviews - Kristel E.

Saatva

Posted: August 9, 2011

Great bed, great service!
Me and my husband had recently purchased a house on Long Island. The house was going through bigtime renovations and we had a ;lot on ...

Saatva

Posted: August 9, 2011

Great bed, great service!
Me and my husband had recently purchased a house on Long Island. The house was going through big-time renovations and we had a ;lot on ...

Comments - Kristel E.

High hopes/low depressions
Posted: April 14, 2014

Saatva Premier Luxury Firm

We are very sorry and concerned as to this customer's comments about his Saatva. We spoke with the customer back in late February when he ... (Read full comment)

Perfect balance of support and comfort
Posted: August 26, 2014

Saatva Premier Luxury Firm

Hello Kenny, Thanks so much for your feedback, we really appreciate it! We desire to be as transparent as possible and we are sorry that ... (Read full comment)

High hopes/low depressions
Posted: August 26, 2014

Saatva Premier Luxury Firm

We are truly sorry to hear that you have noticed a depression in your Saatva mattress. We offer a 15-year warranty and a "Fairness Replacement ... (Read full comment)

Lung irritant
Posted: November 19, 2014

Saatva Premier Luxury Firm

We take these false accusations very seriously. This person never bought from us. She bought a used Saatva from a thrift store. Actually, we, nor ... (Read full comment)

Lung irritant
Posted: March 4, 2015

Saatva Premier Luxury Firm

We ask the customer to call us immediately so that there is not one more day of discomfort. We will refund every nickel as we ... (Read full comment)

No good for chronic pain!!!
Posted: January 23, 2017

Zenhaven Luxury Plush

Annette, we thank you for taking the time to post your feedback. We are sorry we were not the correct mattress source for you, however ... (Read full comment)