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Excellent online sales and customer support

  • Selection: Fair
  • Expertise: Excellent
  • Service: Excellent
Pros:
None
Cons:
None

Posted by Martin G from New City, NY on December 12, 2016

The company offered a 90 day trial period to sleep on the mattress. Since I travel a lot and was not home to really "test" the mattress I called as my 90 day trial period was expiring and asked if they would extend the period. They did so without hesitation. A few weeks later i called to return the mattress as I had a back condition and found the mattress too soft. Again, they did so without question. More importantly, to me as a consumer, they had a fabulous attitude and never questioned my decision. All in all an excellent experience. I strongly recommend the company.


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